TubMakeover.com Privacy Policy
Last updated: 11-17-2024
Introduction
Welcome to TubMakeover.com. We specialize in refinishing, repair, and restoration services for bathtubs, tiles, and other surfaces. This privacy policy explains how we collect, use, store, and share your information when you interact with our website.
Who we are
Our website address is: https://tubmakeover.com. Tub Makeover is a Dallas-based company serving the entire Dallas-Fort Worth metropolitan area.
For privacy-related questions, please contact us at texas@tubmakeover.com or call (214) 444-9646.
Collection and Use of Personal Data
1. Data Collected
We collect information provided directly by users through the following means:
Scheduling Forms (Calendly): When you fill out the scheduling form via Calendly, we collect your name, email, phone number, address, and service details. This information is stored on the Calendly platform and used to manage your service appointment. You will receive a copy of the form submission via email.
Payment Processing (Stripe): We use Stripe to process payments. While information such as your name, email, and address may be shared with Stripe, no credit card or banking information is stored or accessed by us. All payment details are handled securely by Stripe in accordance with Stripe’s privacy policy.
Newsletter: If you opt-in to receive our newsletter, we collect your name and email address for sending promotional emails and updates.
2. Analytics and Marketing Tools
Google Analytics and Google Tag Manager: We use Google Analytics and Google Tag Manager to track and analyze user behavior on our site, including time spent, pages visited, bounce rates, and more. This data helps us optimize the website, marketing campaigns, and improve user experience. See the Google Privacy Policy for more details.
Facebook Pixel: We use Facebook Pixel to analyze and optimize advertising campaigns. This tool helps us better understand user behavior and the effectiveness of our ads. For more information, refer to the Facebook Privacy Policy.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance the user experience and gather usage data:
- Performance Cookies: Used to understand how visitors navigate our site, enabling us to optimize performance and SEO (Search Engine Optimization).
- Third-Party Cookies: As part of our use of analytics and marketing tools (Google Analytics, Google Tag Manager, and Facebook Pixel), third-party cookies may be placed on your device to collect anonymized data about site interaction and usage.
You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of the site.
How We Share Your Data
We share your personal data only when necessary for service delivery and site operation:
- Calendly: The information you provide during scheduling is stored on the Calendly platform to organize and manage service appointments. For more information, see Calendly’s privacy policy.
- Stripe: We use Stripe to securely process payments. We do not store or have access to your payment data. Please refer to Stripe’s privacy policy.
- Analytics and Advertising Tools: We share anonymized site usage data with Google Analytics, Google Tag Manager, and Facebook Pixel for performance analysis and marketing purposes.
- Hosting Provider (Hostinger): We use Hostinger as our hosting provider to manage the infrastructure and ensure the security of the servers. Hostinger provides robust security measures for server protection. For more details, see Hostinger’s privacy policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Calendly Scheduling Data: Data is retained according to Calendly’s policies.
- Payment Data: Processed by Stripe and retained according to their policies.
- Analytics Data: Anonymized data collected by analytics tools is retained according to the policies of Google and Facebook.
Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You can request a copy of the personal information we hold and correct any inaccuracies.
- Deletion: You can request the deletion of your personal information, except where we are required to retain it for legal or contractual reasons.
To exercise your rights, please contact us at texas@tubmakeover.com.
Data Security
We take the security of your data seriously and have implemented the following measures to protect it:
- SSL Encryption: Our site uses SSL encryption to secure the transmission of information between your browser and our servers.
- Hostinger Server Security: Our hosting provider, Hostinger, ensures robust security measures to protect data stored on our servers. For more information, see Hostinger’s privacy policy.
International Data Transfers
Your data may be transferred and stored outside of your country of residence, including on servers located in the United States. We ensure that any such transfers follow the necessary security standards and comply with applicable data protection laws.
Changes to the Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, along with the updated revision date.
Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us at texas@tubmakeover.com or call (214) 444-9646.
This privacy policy complies with applicable privacy laws in Texas and follows best practices for handling personal data online.
Confirmation of Links:
- Stripe Privacy Policy: https://stripe.com/privacy (English)
- Google Privacy Policy: https://policies.google.com/privacy (English)
- Facebook Privacy Policy: https://www.facebook.com/policy.php (English)
- Calendly Privacy Policy: https://calendly.com/privacy (English)
- Hostinger Privacy Policy: https://www.hostinger.com/privacy-policy (English)
Last updated: 11-17-2024
